I will be speaking at the 2011 ASTD International Conference in Orlando (May 22nd – 25th) on how to achieve business results from training. The following is a description of the presentation and learning outcomes for the event. Those of us who have been in and around the learning industry a long time know that the quality of instructional design, materials, delivery, and facilitation of training has steadily increased through the years and continues to improve. In addition, technology...
The 8 Most Important Qualities of Leadership at Google
For most of Google’s history, and especially in the early years, it took a laissez-faire policy toward leadership. The company hired smart engineers, promoted the most brilliant into leadership positions and then pretty much left them alone. The assumption was that they were smart and would figure it out or ask questions if they needed help. As Google evolved, it became apparent that some managers thrived in this environment more than others. In a recent article, Laszlo Bock, Google’s...
How Effective Leaders Deal with Information Overload
Information overload is not only a productivity killer; it can also lead to low morale, anxiety and mistakes. The U.S. Military has identified “information overload” as the underlying cause of several major mistakes in the war in Afghanistan, and is taking steps to address the issue. A recent article in the New York Times explains that modern warfare generates unprecedented amounts of data to help soldiers make better decisions, but: Research shows that the kind of intense multitasking...
How Technology is Impacting Leadership
The wonders of technology are all around us. Smart phones, ipads, kindles, email, apps, GPS, blogs and twitter to name just a few examples. But step back for a moment and consider the impact of this technology on leadership. There is a famous essay in the the Atlantic titled “Is Google Making Us Stupid“. The author, Nicholas Carr, reflects on how his daily Internet use, searching for information and skipping from topic to topic, seemed to change how his brain thinks. Gone were the days when...
When Brainstorming, Start with the Bad Ideas
At one time or another we’ve all been invited to attend a brainstorming session, where the leader stands up in front of a whiteboard, pen in hand, and says something like, “Innovation is critical. We need to come up with some good ideas to stay innovative. So who wants to start?” As any survivor of one of these sessions will tell you, what transpires over the next few hours is often generously referred to as “brainstorming,” while others might call it a waste of time. The reason these...
Move Over LMS, Here Comes the Learning Portal
The Learning Management System (LMS) was originally designed for “managing” learning across the enterprise. That is, the true customer or end-user for the LMS is the training department, often charged with keeping track of who has taken what course. To use the analogy of a university, the LMS is the administration office. You remember, the face-less bureaucracy that tracked courses and credits earned. The administration office is not what inspires college students to achieve higher levels of...
Urgency for Leadership Development is Growing
Leadership development has long been considered a discretionary expense. During economic downturns it is often one of the first budget line-items to be cut. However, there was a different feeling this time around. As we entered the recession in 2008 and 2009 there was hope, and some evidence, that companies had learned from past downturns. Eliminating leadership development only left them further behind when the economy did start picking up again, as it inevitably does. In the Wall Street...
Alignment of Learning to Business Goals
Has the recession forced organizations to more closely align learning objectives to business goals? A new study by CLO Magazine surveying over 1,500 senior learning and development executives found: “90 percent of CLOs believe their learning will be more aligned with organizational business objectives this year. That’s music to some executives’ ears.” Jim Gillece, AlliedBarton’s senior vice president and chief people officer, talks in the article about the importance of well-defined leadership...
Feedback is a Gift
“Get a feedback loop and listen to it. … When people give you feedback, cherish it and use it.” – Randy Pausch (1960 – 2008) was a Professor of Computer Science at Carnegie Mellon University and a best-selling author, who achieved worldwide fame for his speech The Last Lecture, after being diagnosed with pancreatic cancer and having only a few months to live. Most people, by now, know the story of Randy Pausch and his Last Lecture. The book was a best-seller and the video of the lecture...
Something to be Thankful for: Your People
As we prepare to celebrate Thanksgiving tomorrow with our families, now is an appropriate time to take account of the many things to be thankful for at work. As a leader, what comes to mind for me is the debt and gratitude I have for the people I have the honor to work with everyday. So how do I, as a leader thank the many people around me who not only contribute to my success, but more importantly to the success of the organization? One way is to simply say “thank you.” But another more...